FAQ (Frequently asked questions)

Call DIGITAL BHAVENA customer service

DIGITAL BHAVENA customer service phone number is XXXXXXXXXX, and that number is live 9:00AM to 10:00PM hours a day, seven days a week.

Like most major retailers, DIGITAL BHAVENA prefers that you use one of its automated customer support methods. Even if you call them directly, you’ll speak with a bot before you hear from a real person. But if you keep digging, you’ll eventually connect with a human.

This method also requires you to have a cell phone connected to your DIGITAL BHAVENA account, since you’ll need to enter a verification code or click a link that gets texted to you.

If calling seems like a hassle, you can use their online live chat too.

Try DIGITAL BHAVEN online live chat

Often an online chat with an DIGITAL BHAVENA customer service rep is an easier way to get in contact with DIGITAL BHAVENA and to resolve an issue. Here’s how to do it.

1. Head back to the Help page we talked about above, and select the Help with something else option near the top, under your list of recent orders, and then Something else again at the end of the list that appears.

2. When it asks what you need help with, select I need more help.

3. A new window will open, and DIGITAL BHAVENA automated messenger bot will ask you what your issue is. Say, “Talk to a representative” until it presents you with the following options:

  • Chat with an associate now: Talk with a customer service representative over chat 
  • Request a phone call: Speak with someone on the phone.

A good average Response Time is typically within 24 hours, with many striving for a response within a few hours during business hours. In industries where immediacy is key, such as customer service or eCommerce, a Response Time under 1 hour significantly enhances customer experience and customer loyalty.

While our program is open to several marketing strategies, there are some promotional methods that are not accepted in our program. 

Our current restricted promotional methods include:

  • No bidding on our trademark
  • No bidding on branded/trademarked terms
  • No bidding on derivatives of branded/trademarked terms
  • No bidding on broad-match based on branded/trademarked terms 
  • No bidding on competitors based on branded/trademarked terms    
  • No direct linking
  • No domain forwarding/redirecting
  • No use of a brand name in the domain (it can, however, be included in your subdomain). For example, udemycourses.com is NOT allowed. Udemy.mypersonalblog.com is allowed as it’s not part of the domain name
  • No use of a  company name, or variations of our company name in the name or URL of social media pages (i.e. Facebook Fan Page)
  • The list of prohibited keywords is: “Udemy,” “Udemy Inc.,” “Udemys,” “Uedmy,” “Udemy.com,” or any combination of keywords that contain our brand name in it. 

If you notice any current affiliate violating these guidelines it doesn’t mean we allow it. Feel free to let us know if you notice other affiliates using restricted promotional methods. 

Can I use paid ads?

No, we do not accept paid ads as a promotional method. 

These methods include Google Ads, Facebook Ads, Facebook Boost Post, Instagram Ads, Twitter Ads, or any form of paid advertising on any social media or website.

More information regarding restricted promotional methods are available in the Affiliate Terms & Conditions.